Security Officer - Welcome Center

Allied Universal • Phoenix, AZ

2d • Onsite

About The Position

As a Security Officer - Welcome Center in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location as a Front Desk Professional, where you will welcome visitors, manage access and badge activity, monitor alarms and other security-related systems, and deliver exceptional customer service. In this highly visible role, you will help support a professional environment through clear communication, teamwork, and a caring, reliable approach grounded in integrity and innovation.

Requirements

• A minimum of 2+ years of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk of a financial institution location.
• Monitor lobby and reception activity, verify identification and/or credentials, and help to deter unauthorized access through established access control and visitor management procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency personnel as needed.
• Answer phones, greet guests, direct arrivals, and maintain front desk logs, reports, and other documentation related to security-related activities.
• Observe cameras, entry points, and surrounding front desk areas for unusual activity, and report concerns, maintenance issues, and/or suspicious behavior according to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED