Security Officer Welcome Center

Allied Universal•Lexington, MA

18h•Onsite

About The Position

As a Security Officer Welcome Center in Lexington, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a professional healthcare location as a Front Desk Officer, where you will welcome visitors, manage access, and support daily security-related operations through strong communication and attentive service. In this highly visible role, you will help to create a positive first impression while assisting with badge procedures, visitor screening, and front desk coverage as part of a caring, reliable, and integrity-driven team.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfort using a computer or tablet is preferred.
CPR and First Aid certification is preferred.
Access control and badge experience is preferred.

Responsibilities

Provide customer service at the front desk by greeting visitors, employees, and vendors, verifying identification and/or credentials, and following site-specific access procedures for a healthcare location.
Monitor lobby and reception area activity, manage visitor sign-in processes, issue access materials as directed, and help to deter unauthorized entry through consistent front desk presence.
Respond to incidents, questions, and critical situations in a calm, problem-solving manner, including contacting appropriate site contacts, medical staff, and/or emergency responders when appropriate.
Support security-related procedures by documenting visitor activity, maintaining accurate front desk records, answering phones, and communicating clearly with site personnel regarding access concerns and unusual activity.
Assist with site-specific policies involving deliveries, appointments, and restricted areas, and provide professional service to people entering and leaving the location.