Security Officer Welcome Desk

Allied Universal • High Point, NC

2d • Onsite

About The Position

As a Security Officer Welcome Desk in High Point, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Officer, where you will welcome visitors, help manage access, monitor lobby activity, and support security-related operations through strong communication and customer service. In this highly visible role, you will reflect our caring culture, work with integrity, and contribute to a reliable, innovative team environment that puts people first.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• Access control and badge experience preferred.
• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a front desk location.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and communicating with staff regarding arrivals.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and report details through appropriate channels.
• Answer phones, support front desk operations, and provide directions and information to visitors, employees, and/or vendors in a professional manner.
• Observe activity in the lobby and entry areas to help to deter unauthorized access, and document security-related concerns, incidents, and/or unusual activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED