Security Officer Visitor Intake Specialist

Allied Universal

22h•Onsite

About The Position

As a Security Officer Visitor Intake Specialist in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional front desk location within a financial institution, where you will greet visitors, manage access control and badge activity, monitor for security-related concerns, and provide exceptional customer service and communication. In this highly visible role, you will help support a welcoming environment while reflecting our values of being agile, reliable, innovative, and acting with integrity through teamwork.

Requirements

At least 2 years of security-related experience is required.
Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfort using a computer or tablet is preferred.
Access control and badge experience is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service at the front desk by carrying out security-related procedures, location-specific policies, and/or emergency response activities appropriate to a financial institution location.
Monitor lobby and reception activity, greet visitors, support access control procedures, and communicate with staff regarding arrivals, deliveries, and/or visitor needs.
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and report observations through required documentation and/or communication channels.
Answer phones, manage sign-in processes, verify credentials as directed by location policies, and help to deter unauthorized access through attentive front desk presence.
Support day-to-day front desk operations by observing the entrance area, assisting with directions, and escalating security-related concerns to the appropriate personnel when needed.