Security Officer Visitor Credentialing

Allied Universal • Austin, TX

2d • Onsite

About The Position

As a Security Officer Visitor Credentialing in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor security-related activity, and provide outstanding customer service. Your professional presence and clear communication will help create a secure, welcoming environment for tenants and guests. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide exceptional customer service to tenants, visitors, and vendors at a commercial real estate front desk while carrying out site-specific security-related procedures and policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs.
• Monitor access points, cameras, alarms, and communications systems; report unusual activity, access concerns, and facility issues according to site procedures.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
• Answer phones, direct inquiries, coordinate with building management and/or emergency responders, and provide professional lobby coverage in a high-traffic environment.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED