Security Officer Unarmed Property Patrol Specialist

Allied Universal•Cleveland, OH

About The Position

As a Security Officer Unarmed Property Patrol Specialist at a hotel and resort location in Cleveland, Ohio, you will help safeguard guests, visitors, and team members. You will conduct patrols of assigned property areas, maintain a visible presence to help deter incidents, provide customer service, and respond professionally to security-related concerns. This is a full-time position paying $17.00 per hour, with shifts scheduled Sunday and Monday through Thursday from 11:00 PM to 7:00 AM.

Requirements

Be at least 18 years of age for unarmed roles.
Possess a high school diploma or equivalent.
Submit to a background investigation in accordance with applicable federal, state, and local laws.
Submit to a drug screen to the extent permitted by law.
Meet any applicable state or local licensing requirements, which may be required before employment.

Responsibilities

Provide customer service to guests, visitors, and staff while carrying out security procedures, site-specific policies, and, when appropriate, emergency response activities.
Respond to guest concerns, incidents, and critical situations calmly and professionally, following established escalation procedures.
Conduct regular and random unarmed patrols of hotel public areas, guest corridors, parking areas, entrances, and the perimeter.
Monitor access points and observe activity throughout the property.
Report suspicious conditions, maintenance concerns, and policy violations to appropriate personnel.
Accurately document incidents, patrols, and daily activities.
Communicate relevant information to hotel management and Allied Universal leadership.