Security Officer Unarmed Patrol Customer Assistance

Allied Universal • Jacksonville, FL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Customer Assistance in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer supporting a dynamic retail location. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, assist customers and associates, and communicate clearly with site personnel. Bring your customer-focused approach to a caring, reliable team that puts people first, delivers through teamwork, and acts with integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A Guard Card or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the retail location, including sales floors, entrances, parking areas, loading zones, and the surrounding perimeter.
• Monitor for suspicious activity, policy violations, and potential hazards, and report observations through established site procedures to help deter theft, trespassing, and other unauthorized activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting site leadership, emergency services, and/or Allied Universal supervision as directed.
• Maintain detailed and accurate activity reports, incident documentation, and shift communications in accordance with site requirements.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED