Security Officer Unarmed Patrol Customer Assistance

Allied Universal•San Francisco, CA

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Unarmed Patrol Customer Assistance in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support access control and badge processes. You will deliver exceptional customer service and clear communication while responding to security-related concerns. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity put people first.

Requirements

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfortably using a computer or tablet is preferred.
CPR and First Aid certification is preferred.
Access control and badge experience is preferred.

Responsibilities

Provide customer service to employees, visitors, and vendors at a technology-focused location by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities.
Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, documenting observations and notifying appropriate site contacts.
Conduct regular and random unarmed patrols of office areas, entry points, common spaces, parking areas, and the surrounding perimeter to help deter unauthorized activity.
Monitor access points and visitor activity, verify credentials as directed by site procedures, and report suspicious or unusual conditions.
Complete accurate daily activity reports, incident reports, and shift handoff communications in accordance with Allied Universal and site requirements.