Security Officer Supervisor, Day Shift

CNS Healthcare • Detroit, MI

7d • $52,900

About The Position

As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is
to serve the people of our communities. The Security Supervisor performs general
safety and security work to prevent behavior issues of persons served,
accidents, and injuries in the agency.

Requirements

• High school diploma or GED.
• 3 plus years of previous security experience.
• Previous supervisory experience.
• Ability to recognize the possibility of physical confrontations and ability to such situations effectively.
• Hearing acuity and effective listening skills required.
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem solving, customer service, interpersonal, collaboration and conflict resolution skills
• Ability to be forward thinking and take initiative to accomplish goals and objectives of the department
• Intermediate level experience with computers and Microsoft office products
• Working knowledge of applicable Federal, State and Local laws and regulations, the CNS Corporate Compliance Program, CNS Code of Ethics, as well as other policies and procedures.
• Ability to understand and value cultural and ethnic differences, their alternative perspectives, lifestyles, etc.
• Ability to format documents and use proper grammar, punctuation, and spell check.

Responsibilities

• Provides safe and secure atmosphere for all staff and visitors to CNS facilities.
• Ensures smoking and parking ordinances are followed.
• Completes incident reports as needed and maintains accurate records.
• Provides and/or implements security and security protocols for all assigned facilities
• Initiates proactive steps to provide a safe and secure working environment to staff and visitors.
• Provides specialized security for and monitors access to limited and restricted access area
• Ensures that all safety and security policies and procedures are followed
• Ensures compliance with accreditation standards (i.e., CARF) relative to safety and security.
• Maintains professional competency relative to changing trends in safety and security.
• Demonstrates empathy in understanding the special needs of consumers and proper guideline for use of force.
• Maintains logs and paperwork.
• Conducts regular walk-throughs and security inspections for assigned facilities
• Assists with facilities drills and provide follow up training as requires
• Lead or participate in at least one process improvement initiative
• Other duties as assigned
• Supervises the CNS Healthcare Security Team and Contracted Security Team.
• Completes employee evaluations as required, including examples of behavior, ways for employees to improve performance, and development of goals for the coming year.
• Monitors work schedules of staff and adhere to human resource policies and procedures relative to the attendance policy, keeping accurate attendance records, and noting any verbal/written warnings in annual evaluation.
• Monitors service productivity and assure coverage of vacations, sick leaves, etc.
• Approves staff, timesheets, and paid time off in a timely manner.

Benefits

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retirement program with generous company default contribution and match
• Generous PTO program starting at 23 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees