Security Supervisor, Security Services - Day Shift

Mercyhealth Wisconsin and Illinois•Crystal Lake, IL

1d•$59,974 - $89,960•Onsite

About The Position

The Security Supervisor, Security Services - Day Shift, will supervise the daily functions of 24/7/365 security operations across multiple geographic locations and two states. This role involves supervising Security Access Specialists, valet personnel, the Security Operations Dispatch center, and Security Officers and Coordinators. The position also includes investigating security-related incidents, performing performance reviews, establishing operational procedures for various security activities, managing the Mercyhealth fleet assigned to Security, and conferring with leadership to formulate policies and coordinate programs. The supervisor will conduct in-services and environmental rounds, maintain proficiency with regulatory standards (OSHA, NFPA, Joint Commission), conduct security assessments, monitor and trend security incidents, and collaborate with local authorities, law enforcement, and firefighting agencies. Additionally, this role oversees security system projects, maintains compliance with The Joint Commission Environment of Care, participates in facility Safety Committees, and establishes/meets departmental performance improvement goals. The supervisor will organize initiatives to raise security awareness, conduct security training, travel within the Mercyhealth System, collaborate with DTS to protect data, oversee vendor contracts, and partner with Emergency Management for emergency response plans. Ensuring staff compliance with training and job requirements, leading/participating in security committees, and promoting a culture of safety are also key responsibilities. The role involves collecting, analyzing, and issuing reports on security data, including Workplace Violence, and performing other assigned security-related tasks.

Requirements

Three or more years of security experience required.
Minimum of 3 years supervisory experience preferred.
Maintain a valid driver's license and reliable transportation.
Maintain valid proof of vehicle insurance.
Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.
Good interpersonal/communication skills.
Proficient in Word, Excel, Outlook, access control and surveillance software.

Nice To Haves

Bachelor's degree preferred.
Preferably in a health care related facility.
Knowledge in The Joint Commission Environment of Care, Life Safety & Emergency Operations chapters is preferred.
Knowledge of NFPA Life Safety 101 and other related codes preferred.
Security certificate or designation through a recognized professional security organization preferred.

Responsibilities

Supervises the daily function of 24/7/365 security operations over multiple geographic locations and in two states.
Supervises Security Access Specialist, valet personnel, the Security Operations Dispatch center, and Security Officers and Coordinators.
Performs investigation of security related incidents.
Performs intermediate and annual performance reviews as applicable for security department.
Helps establish operational procedures for Security activities such as security awareness, traffic control, security of physical property, security training, active assailant and other related disciplines.
Manages the Mercyhealth fleet assigned to Security to assure timely and appropriate licensure and safe operation of vehicles and assigned equipment.
Confers with representatives of leadership to formulate policies, determine need for programs, and coordinate programs with physical plant and patient safety activities.
Conduct in-services and environmental rounds for Mercyhealth and assures proper documentation for all.
Maintains proficiency with OSHA regulations, NFPA standards, Joint Commission standards and other regulatory agencies.
Conduct pro-active and reactive security assessments and reports on findings.
Develop a plan of action as needed.
Monitor and trend reported security incidents and implement performance improvement activities based on such trends.
Confers with representatives of authorities having local jurisdiction, law enforcement and firefighting agencies to ensure cooperation and coordination of security activities.
Oversees and manages all projects where security systems are involved (e.g. access control, surveillance systems, alarms).
Maintain compliance with The Joint Commission Environment of Care chapter.
Participate in facility Safety Committees.
Maintain membership on other committees as assigned.
Establish and meet performance improvement goals for department.
Organize and promote initiatives to raise awareness about security best practices and conduct security training as requested.
Travel within Mercyhealth System will be expected.
Collaborate with DTS to ensure that physical security measures protect sensitive patient and organizational data.
Oversee contracts and relationships with vendors to ensure they meet organizational standards and expectations.
Collaborate with Emergency Management to develop and maintain emergency response plans and facilitate the necessary training and drills for preparedness.
Ensure that all staff are compliant with current training and job requirements.
Lead and/or participate in security related committees to discuss ongoing concerns, develop strategies, and share best practices across departments.
Promote a culture of safety within the organization, encouraging staff to report security concerns and incidents.
Collect, analyze, and issue reports on security related data including Workplace Violence.
Performs and oversees other security related tasks and duties as assigned.