Security Shift Supervisor - Unarmed Day Shift

Allied Universal • Upper Macungie Township, PA

3d • Onsite

About The Position

Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. A security shift supervisor is a key member of the security supervisory team, responsible for the safety and security of people, property, and exhibits. They may also provide training and guidance to security staff.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Nice To Haves

• Possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

Responsibilities

• Manage security personnel, including assigning tasks, delegating duties, and monitoring performance.
• Conduct daily briefings with their team.
• Respond to security incidents and notifying the proper authorities and clients.
• Monitor security systems and CCTV, and perform regular patrols to identify potential breaches.
• Ensure that security officers and other personnel follow post orders and complete established rounds.
• File required reports.
• Interview, hire, and train security staff, including new hires and current staff. Training may cover workplace searches, drug and alcohol procedures, and other safety and security topics.
• Keep daily records of security-related incidents that occur at their place of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED