Security Officer Residential Building Desk Coordinator

Allied Universal • New York, NY

1d • Onsite

About The Position

As a Security Officer Residential Building Desk Coordinator in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk professional at a residential location, where you will welcome residents and guests, monitor access activity, and support a professional, people-first environment. This role blends customer service and communication with security-related awareness, helping to address concerns and support daily operations. Be part of a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card and/or license is preferred.
• The ability to lift more than 20 lbs is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to residents, guests, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk of a residential location.
• Monitor access to the property by greeting visitors, verifying identification and/or authorization, and documenting visitor entry according to site-specific protocols.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating issues to property management and/or emergency services when appropriate.
• Answer phones, manage inquiries, and maintain accurate front desk logs, reports, and other required documentation related to daily activity and security-related events.
• Observe lobby and entry activity and report unusual behavior, maintenance concerns, and/or policy violations to help support order at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED