Security Officer - Residential Building

Allied Universal • New York, NY

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Guest Services Coordinator in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve at the front desk, greeting residents and guests, managing access, observing activity, and helping to address security-related concerns through clear communication and strong customer service. In this people-first role, you will support a welcoming environment while working with a team that values agility, reliability, innovation, and integrity.

Requirements

• Possess at least 6 months of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to residents, guests, and/or vendors by carrying out site-specific procedures, access control responsibilities, and when appropriate, emergency response activities.
• Monitor front desk activity and help to document visitor entry, resident requests, deliveries, and other security-related concerns in accordance with location policies.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner while communicating with residents, property management, and/or emergency personnel as needed.
• Answer phones, greet incoming individuals, and help to direct residents, guests, and/or service providers while maintaining awareness of front desk operations.
• Support residential property operations by reporting maintenance-related observations, monitoring cameras and/or alarm activity when assigned, and completing required reports with attention to detail.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED