Security Officer Reception Post

Allied Universal • Wilmington, DE

1d • Onsite

About The Position

As a Security Officer Reception Post in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a respected financial institution location, you will help create a welcoming presence by managing access control, assisting visitors, monitoring activity at the entrance, and supporting security-related protocols. This role is ideal for someone who values customer service, clear communication, and professionalism while working with a team that is agile, reliable, innovative, and guided by integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A current CPR certification is preferred.
• A current guard card or license is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities for a financial services location.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and directing guests in accordance with site protocols.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and Allied Universal leadership.
• Support front desk operations by answering questions, assisting employees and visitors, observing lobby activity, and reporting concerns that could help to deter unauthorized access or disruptions.
• Complete required reports, logs, and other documentation related to incidents, visitor activity, and daily front desk responsibilities in alignment with post instructions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED