Security Officer Reception

Allied UniversalHickory, NC
Onsite

About The Position

Join Allied Universal as a Front Desk Officer at a dynamic manufacturing and industrial location, where you will welcome visitors, manage access control, monitor entry activity, and support security-related operations with professionalism and care. This is a driving post requiring a valid driver's license. Bring strong customer service and communication skills while working with a team that is agile, reliable, innovative, and guided by integrity.

Requirements

  • Proof of a high school diploma or GED is required.
  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • CPR certification is preferred.
  • Access control and badge experience is preferred.

Responsibilities

  • Provide customer service to visitors, employees, and/or contractors at the front desk by following site-specific procedures and security-related policies for a manufacturing location.
  • Monitor access to the location by verifying credentials, managing visitor sign-in processes, and communicating entry procedures in a professional manner.
  • Answer phones, greet guests, and direct deliveries, vendors, and/or other visitors to the appropriate department while maintaining awareness of front desk activity.
  • Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner and report concerns through proper site communication channels.
  • Support emergency response activities and document routine front desk interactions, incidents, and/or unusual activity according to Allied Universal and site guidelines.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Participate in our retirement savings plan to invest in your future.
  • Enjoy discounts on top brands and services through our Perks Program.
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