Security Officer Reception Desk

Allied Universal • Coppell, TX

23h • Onsite

About The Position

As a Security Officer Reception Desk in Coppell, TX, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve as the front desk presence, greeting residents and guests, managing access activity, and supporting security-related operations with professionalism and care. In this people-first role, you will use strong communication, teamwork, and integrity to help create a welcoming environment while responding to questions and reporting concerns with agility and reliability.

Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, guests, and/or vendors by carrying out site-specific procedures, visitor check-in activities, and front desk support at a residential location.
• Monitor access to the property lobby and/or entry points, verify visitor information, and report unusual or unauthorized activity to property management and/or emergency contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, following post orders and supporting emergency response activities when appropriate.
• Answer phones, manage inquiries, and assist with directions, resident requests, package or delivery coordination, and other security-related administrative duties at the front desk.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED