Security Officer Reception Console

Allied Universal • Lakeland, FL

2d • Onsite

About The Position

As a Security Officer Reception Console in Lakeland, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional front desk location within a financial institution, where you will welcome visitors, manage access, observe activity, and respond to security-related concerns with professionalism and care. This role offers the opportunity to stay visible, provide exceptional customer service and communication, and support daily operations through teamwork, reliability, agility, innovation, and integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.

Responsibilities

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial services setting.
• Monitor lobby and front desk activity, manage visitor access, verify identification and appointments, and document entries, exits, and/or deliveries in accordance with site-specific protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts, employees, visitors, and/or first responders as needed.
• Answer questions, provide directions, and support employees, guests, and vendors while helping to maintain an orderly and professional front desk environment.
• Complete routine reports, incident documentation, and shift communications, and report maintenance concerns, access issues, and/or policy-related violations to the appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED