Security Officer - Reception Console Specialist
About The Position
As a Security Officer Reception Console Specialist in Reston, VA, you will serve and safeguard clients in a range of industries. Join Allied Universal as a Front Desk Officer in a professional location where you will greet visitors, manage access, monitor activity, and support daily security-related operations. This stationary role is ideal for someone who enjoys being visible, communicating clearly, and delivering outstanding customer service. Guided by our values of agility, reliability, innovation, teamwork, and integrity, you will help create a welcoming and well-managed environment.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- Comfort using a computer or tablet is preferred.
Responsibilities
- Provide customer service to clients, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor access at the front desk by greeting visitors, checking identification and/or credentials, and documenting guest entry according to site-specific protocols.
- Answer questions, provide directions, and communicate with building personnel regarding visitor management, deliveries, and other front desk activity.
- Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through the appropriate chain of communication.
- Complete required logs, reports, and other front desk documentation related to daily activity and unusual incidents.
Benefits
- Access to a retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life and AD&D insurance
- Disability insurance
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Paid training
- Access to career growth opportunities.
- Discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
