Security Officer Patrol Support

Allied Universal • Stanford, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Support in Palo Alto, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Patrol Officer at a premier retail location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support a welcoming customer experience. In this dynamic role, you will interact with guests and staff, respond to site needs, and bring agility, reliability, innovation, teamwork, and integrity to every shift.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Comfort using a computer or tablet is preferred.
• A state, county, or city issued security-related license is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a retail location.
• Respond to incidents, guest concerns, and/or critical situations in a calm, problem-solving manner while communicating clearly with store personnel, visitors, and management.
• Conduct regular and random patrols throughout the sales floor, entrances, stockroom areas, and perimeter to help identify unusual activity and/or policy concerns.
• Monitor access points, observe customer and employee traffic, and report suspicious behavior, hazards, and/or maintenance issues according to site protocols.
• Document incidents, complete required activity reports, and support loss prevention and other security-related operations as directed at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED