Security Officer Patrol Presence Specialist

Allied Universal • Bethesda, MD

15h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Presence Specialist in Bethesda, MD, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a premier hotel and resort location, where our Security Officers monitor and patrol assigned areas, stay visible to help deter security-related incidents, and deliver exceptional customer service. In this unarmed role, you will support access awareness and clear communication while bringing our agile, reliable, and innovative values to every interaction through teamwork, care, and integrity.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities appropriate to a hotel or resort setting.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, while documenting relevant details and communicating with site contacts as needed.
• Conduct regular and random patrols throughout lobbies, guest-facing areas, corridors, parking areas, and the exterior perimeter, noting unusual activity and/or maintenance-related concerns.
• Monitor access points, entrances, and restricted areas to help to deter unauthorized access and support a professional, welcoming atmosphere for guests and visitors.
• Support daily operations by assisting with incident reporting, answering questions, and relaying information to management and/or local responders when appropriate.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED