Security Officer Patrol Customer Support

Allied Universal • Hebron, KY

22h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol Customer Support in Hebron, KY, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Patrol Officer at a logistics and distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a secure environment for employees, visitors, and operations. You will provide exceptional customer service, communicate professionally, and document security-related activities using computer or tablet technology. Join Allied Universal’s agile, reliable, innovative team, where caring for people, teamwork, and integrity guide every shift.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, drivers, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols of distribution facilities, loading areas, parking areas, access points, and perimeter locations to help to deter unauthorized activity and identify potential concerns.
• Monitor access to the location by verifying visitor, driver, and contractor authorization in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and/or emergency responders as directed.
• Document patrols, incidents, and other security-related activities accurately and complete required reports in accordance with Allied Universal and site procedures.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED