Security Officer Patrol Customer Service

Allied UniversalParamus, NJ
Onsite

About The Position

As a Security Officer Patrol Customer Service in Paramus, NJ, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed officer in a luxury retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver exceptional customer service. This role offers the chance to support a polished shopping environment through strong communication, teamwork, reliability, and integrity while creating a welcoming experience for guests and staff.

Requirements

  • At least 1 year of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
  • Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner while communicating with store personnel, visitors, and management.
  • Conduct regular and random patrols throughout the sales floor, stock areas, entrances, exits, and perimeter to help identify suspicious behavior and/or policy concerns.
  • Monitor access points and high-traffic areas to help support loss prevention efforts, observe customer and visitor activity, and report security-related concerns to the appropriate personnel.
  • Document incidents, daily activities, and/or notable observations accurately and promptly in accordance with Allied Universal guidelines and site expectations.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Participate in our retirement savings plan to invest in your future.
  • Enjoy discounts on top brands and services through our Perks Program.
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