Security Officer Customer Service Patrol

Allied Universal•Durham, NC

2d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol in Durham, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an unarmed officer in a healthcare location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support patients, visitors, and staff with outstanding customer service and communication. Guided by a caring, agile, reliable, and innovative team, you will contribute with integrity and teamwork in a dynamic environment.

Requirements

Be at least 21 years of age.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfortable using a computer or tablet is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a healthcare location.
Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while assisting staff, patients, and visitors.
Conduct regular and random patrols throughout buildings, parking areas, and perimeter locations to help to deter unauthorized activity and observe unusual conditions.
Monitor entrances, exits, and high-traffic areas, verify access permissions when required, and report security-related concerns according to site procedures.
Document incidents, observations, and/or daily activities in a clear manner and communicate relevant updates to supervisors, site contacts, and/or emergency personnel as needed.