Security Officer Patrol Customer Care

Allied Universal • Bessemer, AL

2d • Onsite

About The Position

As a Security Officer Patrol Customer Care in Bessemer, AL, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic food and beverage location, where you will monitor assigned areas, conduct routine patrols, and help to deter security-related incidents through a visible presence. You will support access activities, provide outstanding customer service and communication, and contribute to a caring, reliable team that puts people first and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to all personnel, visitors, and drivers by carrying out security-related procedures, location-specific policies, and/or emergency response activities appropriate to a food and beverage facility.
• Respond to incidents, alarms, spills, access concerns, and other critical situations in a calm, problem-solving manner, documenting observations and reporting issues through proper channels.
• Conduct regular and random patrols throughout production, warehouse, shipping and receiving, parking, and perimeter areas to help to deter unauthorized activity and identify unusual conditions.
• Monitor entry and exit points, verify access permissions for employees, contractors, and visitors, and communicate site rules related to restricted areas, deliveries, and/or visitor processing.
• Support daily operations by observing truck traffic, checking gates and docks, and reporting maintenance, housekeeping, and other security-related concerns that could affect the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED