Security Officer Patrol and Customer Service

Allied Universal • Watertown, MA

18h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Patrol and Customer Service in Watertown, MA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a busy logistics and distribution location, where you will conduct routine patrols, stay visible to help to deter security-related incidents, and support a positive experience for employees and visitors. In this role, you will bring strong communication, a caring attitude, and a commitment to teamwork, reliability, and integrity while helping maintain a well-managed environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a logistics and distribution location.
• Respond to incidents, operational concerns, and/or critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout loading areas, warehouse spaces, parking areas, entrances, and the perimeter to help to identify unusual activity and/or policy concerns.
• Monitor access points, verify authorized entry, and document visitor, driver, and/or delivery activity in accordance with site expectations and Allied Universal protocols.
• Support loss prevention and inventory protection efforts by observing facility activity, reporting suspicious behavior, and completing accurate incident and/or shift documentation.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED