Security Guard Customer Service Patrol Officer

Allied Universal • New York, NY

1d • Onsite

About The Position

As a Security Guard Customer Service Patrol Officer in NEW YORK, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, maintain a visible presence to help to deter security-related incidents, and support access control activities. This role is ideal for someone who enjoys customer interaction, clear communication, and being part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• A guard card or license is preferred.
• Loss prevention experience is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while communicating relevant information to site management and/or emergency personnel.
• Conduct regular and random patrols throughout the store, entrance areas, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access points, observe customer and visitor activity, and report suspicious behavior, hazards, and/or policy violations according to site protocols.
• Support asset protection efforts by documenting incidents, completing required reports, and assisting with security-related inquiries involving customers, staff, and/or deliveries.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED