Security Officer Customer Service Unarmed Patrol

Allied Universal • New York, NY

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Unarmed Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a premier financial institution location where you will monitor and patrol assigned areas, maintain a visible presence that helps to deter security-related incidents, and deliver outstanding customer service and communication. In this unarmed patrol role, you will support daily operations with agility, reliability, and integrity while working as part of a caring, team-oriented culture that puts people first.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to ensure compliance with applicable laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city-issued security license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial services location.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout the building, lobby areas, access points, parking areas, and perimeter to help to deter unauthorized activity and/or identify conditions that need attention.
• Monitor entrances, exits, and restricted areas, verify access permissions as directed by site policies, and report security-related concerns, suspicious behavior, and/or policy violations.
• Prepare clear and accurate activity logs, incident reports, and shift handoff notes, and support customer service needs while maintaining a professional presence throughout the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED