Security Officer Customer Service Patrol Driver

Allied Universal • Gilroy, CA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol Driver in Gilroy, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an unarmed officer in a retail location, where you will monitor assigned areas, conduct routine patrols, and provide outstanding customer service and communication. This is a driving post, offering the opportunity to stay visible, respond to security-related concerns, and help to deter incidents across the location. Be part of a caring, agile team that values reliability, innovation, teamwork, and integrity.

Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner while documenting relevant details and reporting concerns to site leadership.
• Conduct regular and random patrols throughout the sales floor, entry points, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor foot traffic, observe for policy violations, and/or assist with access control practices in designated areas of the location.
• Support loss prevention and store operations by reporting suspicious behavior, assisting with de-escalation when appropriate, and/or communicating with emergency services as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED