Security Officer Patrol Ambassador

Allied Universal•Honolulu, HI

10d

About The Position

As a part-time, unarmed Security Officer Patrol Ambassador at a hotel and resort in Honolulu, Hawaii, you will monitor and patrol assigned areas, maintain a visible security presence, and help provide a welcoming environment for guests and staff. You will deliver customer service and clear communication while conducting security procedures, following site-specific policies, and responding to emergencies as appropriate. The position is scheduled Friday and Saturday from 10:00 PM to 6:00 AM and pays $23.00 per hour.

Requirements

Possess a high school diploma or equivalent.
Be at least 18 years of age for unarmed roles.
Undergo a background investigation as a condition of employment, in accordance with applicable laws.
Undergo a drug screen as a condition of employment, to the extent permitted by law.
Meet applicable state or local licensing requirements; a license may be required before employment.

Nice To Haves

Customer service experience is preferred.
A state-, county-, or city-issued security professional license is preferred.

Responsibilities

Provide customer service to hotel and resort guests, visitors, and staff while carrying out security procedures, site-specific policies, and emergency response activities.
Conduct regular and random unarmed patrols of guest areas, public spaces, parking areas, building perimeters, and other assigned locations; identify and report unusual conditions.
Respond calmly and professionally to guest concerns, incidents, alarms, and critical situations, escalating matters according to site procedures.
Monitor access points and observe activity throughout the property; report suspicious behavior, maintenance concerns, and security-related issues to appropriate personnel.
Prepare accurate incident reports, patrol logs, and daily activity documentation in accordance with company and site requirements.