Security Officer Lobby Receptionist

Allied Universal • Boston, MA

3d • Onsite

About The Position

As a Security Officer Lobby Receptionist in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location in a front desk role where you will welcome visitors, manage access, monitor activity, and support security-related procedures with professionalism and care. This position offers the chance to deliver exceptional customer service, clear communication, and a strong presence while working with a team that values being agile, reliable, innovative, and acting with integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Provide proof of a high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a healthcare front desk location.
• Monitor lobby and reception activity, greet visitors, verify identification and/or appointments, and support access control procedures for staff, patients, and approved guests.
• Answer questions, provide directions, and communicate with site personnel regarding visitor arrivals, deliveries, and/or unusual activity in a courteous, professional manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and notifying appropriate site contacts and/or emergency services when needed.
• Complete assigned reports, logs, and front desk records, and help to deter unauthorized access by observing entry points and following post instructions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED