Security Officer Lobby Receptionist Flex

Allied Universal•East Cocalico Township, PA

1d•Onsite

About The Position

As a Security Officer Lobby Receptionist in Denver, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Ambassador’s primary duty is to provide the tenants and guests of AUS' client with superior customer service, and the ability to understand and meet their needs and assist them with a multitude of tasks. Additionally, the Lobby Ambassador will perform post specific security duties to ensure the client’s tenants and guests have a positive and efficient experience during entry and exit of the building.

Requirements

Be at least 21 years of age.
Possess a high school diploma or equivalent, or 5 years of verifiable experience.
Security experience of 2+ years or the equivalence.
Access control / Badge experience.
Comfortable using computer or tablet.
Customer service experience.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Responsibilities

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Operate Access Control system to verify guest registration, reason for visit, check and log identification
Serve as the first point of contact when an employee, tenant, or guest enters the lobby, ensuring a positive and efficient experience.
Serve as the face of the customer, as well as AUS, by graciously greeting and attending to employees/visitors/tenants