Security Officer Lobby Receptionist

Allied Universal

1d • Onsite

About The Position

As a Security Officer Lobby Receptionist in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a prestigious financial institution location, where you will serve as the first point of contact at the front desk, helping to support a professional and welcoming environment. In this stationary role, you will manage access, assist visitors and staff, and handle security-related concerns with strong communication and customer service. Be part of a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Loss prevention experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a financial services location.
• Monitor lobby and reception activity, greet visitors, verify identification and/or access permissions, and direct employees, guests, and vendors in accordance with location protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or emergency personnel as needed.
• Support access control functions by helping to deter unauthorized entry, managing visitor logs, issuing temporary credentials when required, and reporting policy concerns or suspicious behavior.
• Answer phones, assist with front desk inquiries, and maintain awareness of daily operations to support a professional and responsive presence at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED