Security Officer Lobby Reception

Allied Universal•Madison, WI

23h•Onsite

About The Position

As a Security Officer Lobby Reception in a healthcare setting in Madison, Wisconsin, you will provide a welcoming and professional presence for visitors, patients, and staff. You will manage front-desk access, observe activity, respond to security-related concerns, and provide clear communication and customer service. The role serves a healthcare and pharmaceutical location and requires integrity, reliability, and a caring, team-focused approach to helping deter incidents. This is a full-time position scheduled Monday through Friday, 11:00 PM to 7:00 AM. The stated pay rate is $21.00 per hour.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
Have a valid driver’s license if applying for a driving position.

Responsibilities

Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific security procedures and policies.
Monitor front-desk access, verify visitor credentials, issue visitor badges as directed, and maintain accurate visitor and access records.
Respond to incidents, alarms, medical emergencies, and other critical situations calmly and professionally, following established response protocols.
Remain aware of front-desk activity, report unusual conditions or policy violations to appropriate personnel, and help deter unauthorized access.
Communicate professionally with site contacts, visitors, and Allied Universal leadership while supporting a welcoming and controlled reception environment.