Security Officer Lobby Reception

Allied Universal • Louisville, KY

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Reception in Louisville, KY, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join Allied Universal as a Front Desk professional at a dynamic aerospace and defense location, where you will greet visitors, manage access and badge activity, monitor entry points, and support security-related operations through strong communication and customer service. In this people-first role, you will help create a welcoming, organized environment while working with an agile, reliable, and innovative team that values integrity and teamwork.

Requirements

• Possess at least 2 years of security-related experience.
• Type at a minimum of 40 words per minute.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a front desk location within a defense-related environment.
• Monitor front desk access activity, verify identification and/or visitor credentials, issue passes as required, and document arrivals, departures, and other security-related events in accordance with site protocols.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with supervisors, staff, and/or emergency personnel as needed.
• Answer phones, greet guests, provide directions, and support reception operations while helping to deter unauthorized access through attentive observation and professional presence.
• Complete reports, logs, and other required documentation related to visitor management, access control, and/or incident activity in alignment with Allied Universal and site guidelines.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED