Security Officer Lobby Reception Coordinator

Allied Universal • Jersey City, NJ

2d • Onsite

About The Position

As a Security Officer Lobby Reception Coordinator in Jersey City, NJ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a prestigious financial institution location as a Front Desk professional, where you will welcome visitors, support access control processes, monitor the lobby, and provide outstanding customer service and communication. In this highly visible role, you will help address security-related concerns while reflecting our agile, reliable, and innovative approach, with teamwork, integrity, and a people-first culture at the center of every interaction.

Requirements

• At least 1 year of security-related experience is required.
• Applicants must be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Applicants should be comfortable using a computer or tablet.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities when appropriate.
• Monitor lobby and entrance activity, verify visitor credentials and appointments, and help to deter unauthorized access in a professional manner.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns according to location protocols.
• Answer questions, provide directions, and support employees, guests, and vendors while maintaining accurate logs, reports, and front desk records.
• Observe cameras, access control systems, and other front desk technology to identify unusual activity and report security-related concerns to the appropriate contact.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED