Security Officer Lobby Desk

Allied Universal • Albuquerque, NM

3d • Onsite

About The Position

As a Security Officer Lobby Desk in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic technology and telecommunications location as a Front Desk professional, helping to monitor access, welcome visitors, manage badges, and support security-related procedures with professionalism and care. This customer-facing role values clear communication, strong attention to detail, and a people-first mindset, offering the chance to work with an agile, reliable, and innovative team that delivers through teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• CPR and First Aid experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, greeting visitors, verifying access permissions, and directing guests, vendors, and/or employees as appropriate.
• Monitor lobby and reception area activity, maintain awareness of security-related concerns, and report unusual behavior, incidents, and/or facility issues in a calm, problem-solving manner.
• Support access control functions by checking identification, managing visitor logs, issuing temporary credentials, and communicating with site contacts regarding arrivals, deliveries, and/or scheduled appointments.
• Respond to incidents, questions, and/or critical situations with professionalism, document relevant details, and assist with emergency response activities according to location protocols.
• Help to deter unauthorized access and disruptions at this technology and telecommunications location through attentive front desk presence, clear communication, and consistent application of post orders and policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED