Security Officer Lobby Concierge

Allied Universal • Flower Mound, TX

1d • Onsite

About The Position

As a Security Officer Lobby Concierge in Flower Mound, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Front Desk Officer at a healthcare location, where you will welcome visitors, manage access control and badges, and support daily security-related operations with professionalism and care. In this highly visible role, you will use strong communication and customer service skills while helping create a positive experience for staff, patients, and guests. Guided by our values, you will bring reliability, teamwork, and integrity to every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to visitors, patients, staff, and vendors by following site-specific procedures and front desk protocols at a healthcare location.
• Monitor access to the lobby and reception area, verify identification and visitor information, and help to deter unauthorized entry through security-related screening and sign-in practices.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting site contacts, emergency services, and/or Allied Universal leadership when appropriate.
• Answer phones, provide directions, manage guest inquiries, and support front desk communications while maintaining accurate logs, reports, and other required documentation.
• Observe activity at the front desk and nearby entry points and report unusual behavior, hazards, and/or policy concerns to appropriate personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees