Security Officer Lobby Concierge

Allied Universal • Irvine, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Concierge in Irvine, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk officer, where you will greet visitors, manage access, monitor activity, and support a professional environment through strong communication and customer service. In this visible role, you will help address security-related concerns while reflecting our values of reliability, teamwork, integrity, and a people-first culture.

Requirements

• At least 6 months of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service by carrying out site-specific procedures, front desk protocols, and/or emergency response activities in a calm, professional manner.
• Monitor lobby and entry activity, greet visitors, verify identification and/or visitor information, and help to support authorized access procedures for the location.
• Answer phones, assist tenants, guests, and building staff with questions or requests, and document incidents, concerns, and/or unusual activity in required logs or reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with property management, building personnel, and/or first responders as needed.
• Observe cameras, alarms, and other building systems from the front desk and report security-related issues, maintenance concerns, and/or policy violations according to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED