Security Officer Lobby Concierge

Allied Universal • Cambridge, MA

1d • Onsite

About The Position

As a Security Officer Lobby Concierge in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Professional with Allied Universal at a healthcare location, you will welcome guests, manage access and badge activity, and support security-related operations through strong communication and customer service. This role offers the chance to be a trusted first point of contact in a dynamic environment, reflecting our values of agility, reliability, innovation, teamwork, and integrity while helping create a caring, people-first experience.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• The ability to lift more than 20 lbs is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor screening, badge access support, and/or emergency response activities appropriate to the location.
• Monitor lobby and reception activity, greet employees, patients, and visitors, and help direct individuals to the proper department while following access control and sign-in processes.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts and/or first responders as needed.
• Support a professional healthcare environment by helping to deter unauthorized access, monitoring incoming deliveries and visitor requests, and reporting unusual activity according to post instructions.
• Complete required logs, reports, and front desk records related to security-related operations, visitor management, and/or daily site activity.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees