Security Officer - Lobby Access

Allied Universal • Indianapolis, IN

1d • Onsite

About The Position

As a Security Officer Lobby Access Ambassador in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Front Desk Officer in a dynamic retail location, where you will greet visitors, manage access, monitor activity from a stationary post, and support daily security-related operations with professionalism and care. This role offers the chance to provide outstanding customer service, communicate clearly with guests and staff, and contribute through teamwork, integrity, and a people-first approach in a fast-paced environment.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, screening visitors, and assisting with access control and other security-related protocols.
• Monitor lobby and entrance activity, greet guests, verify credentials, and document arrivals, departures, deliveries, and other front desk activity as required.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with site contacts, visitors, and/or local responders when appropriate.
• Support a welcoming retail location by helping to deter unauthorized access, observing for unusual activity, and reporting concerns, hazards, and/or policy violations to the appropriate personnel.
• Complete logs, reports, and other required documentation related to front desk operations, visitor management, and security-related events in a timely manner.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED