Security Officer II

Texas Health & Human Services Commission • San Antonio, TX

1d • $3,100 - $4,366 • Onsite

About The Position

The Security Officer II performs complex, journey-level security work to maintain a secure and protective environment at Terrell State Hospital. The role involves observing, taking action, and reporting incidents or security violations involving patients, and initiating emergency responses as appropriate. Work includes monitoring alarms and surveillance cameras, patrolling buildings and grounds, checking badges or other identification at the campus gate, and handling after-hours emergency calls to support the safety of patients, employees, and visitors.

The officer coordinates emergency responses and information, notifies facility management and law enforcement when appropriate, identifies unfamiliar people on campus and within units through surveillance and patrols, and ensures appropriate lighting. The position works under limited supervision, with considerable latitude to use initiative and independent judgment, while following established methods and well-defined guidelines.

The position is full-time and regular, located at Terrell State Hospital in Terrell, Texas. It is not eligible for telework. The posting lists a regular night shift, with possible assignments to day, evening, or night shifts. Flexibility, rotating schedules, overtime, extended shifts, and alternate shift or location assignments may be required, including for disaster response or Continuity of Operations activation. The role may be eligible for additional pay for evening, night, and/or weekend work.

Requirements

• At least 24 months of work experience.
• Knowledge of building or premises security and use of surveillance equipment.
• Knowledge of building admission and exit rules and regulations, and alarm devices.
• Oral and written communication skills, including the ability to write incident and investigative reports.
• Skill in administering CPR, or ability to obtain CPR certification within six months.
• Ability to communicate with potentially aggressive patients, visitors, and employees.
• Ability to patrol grounds, detect danger, and take appropriate action.
• Ability to prepare concise reports.
• Ability to remain calm and react quickly in emergency situations.
• Must possess a valid Texas driver's license or obtain one no later than 90 days after hire to drive a state vehicle; an eligible driving record is required under HHSC Fleet Management policy. Applicants with an out-of-state license must provide an original certified driving record from the state of licensure.
• Must pass fingerprint criminal background, pre-employment drug, and specified registry checks.
• Must be at least 18 years old for employment at a state-operated facility; applicants for Terrell Center for Youth must be at least 21.
• Must comply with HHSC immunization policy and state hospital operating procedures related to immunizations.

Nice To Haves

• Two years of work experience in security, law enforcement, or the military.
• Twelve months of work experience in a mental health or correctional facility.

Responsibilities

• Monitor surveillance cameras for unauthorized persons, fires, unusual occurrences, and incidents, and report emergencies immediately.
• Conduct routine patrols of buildings and grounds.
• Check badges or proper identification at the campus gate and identify unfamiliar persons on campus and within units.
• Handle after-hours emergency calls and coordinate the dissemination of emergency responses and information.
• Notify hospital management and law enforcement personnel, when appropriate, about emergencies and security violations.
• Assist in apprehending suspects, where reasonably possible, in cases involving unauthorized entry, malicious mischief, or other violations.
• Prepare timely and accurate incident and investigative reports.
• Evaluate and make recommendations for changes to security regulations.
• Ensure appropriate lighting for the safety of patients, staff, and visitors.
• Participate in or support disaster response, recovery, or Continuity of Operations activation as assigned.
• Perform other duties as assigned.

Benefits

• 100% paid employee health insurance for eligible full-time employees.
• Defined benefit pension plan.
• Generous time off benefits.
• Opportunities for career advancement.
• May be eligible for additional pay for work performed on evenings, nights, and/or weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed