Security Officer II FT Days

Trane Technologies•Detroit, MI

About The Position

Under general supervision and according to established policies and procedures, the Security Officer II protects the hospital, patients, visitors, employees, and their property. The role includes duties for which carrying a firearm is considered necessary, such as armed escorts and transports, bank escorts, and mobile patrols. The officer provides a visible security presence, patrols assigned areas, observes potential risks, and takes appropriate action to prevent or suppress criminal activity and safety hazards. The position also supports access control, public service, parking and traffic management, security and fire equipment monitoring, incident investigations, emergency response, and release of bodies from the morgue. The officer prepares reports on significant events and investigations and participates in relevant education and training. The role promotes DMC values through commitment to quality, community welfare, respect and involvement, teamwork, open and effective communication, innovation and education, and efficient and effective use of resources.

Requirements

  • High school diploma or equivalent and four years of experience in public law enforcement, military police, or armed hospital security; OR
  • At least two years of college coursework in criminal justice, security administration, or a related program and three years of experience in public law enforcement, military police, or armed hospital security; OR
  • Completion of a State of Michigan MCOLES-certified police academy and three years of experience in public law enforcement, military police, or armed hospital security; OR
  • Bachelor’s degree in criminal justice, security administration, or a related area, with participation in security or law enforcement through an internship or volunteer work such as a police reserve program.
  • Valid State of Michigan driver’s license and eligibility for coverage as a driver of DMC vehicles by DMC’s insurance carrier.
  • Successful completion of the Public Act 330 certification program.
  • Concealed Weapons Permit for guns.

Responsibilities

  • Provide a visible security presence and patrol assigned areas to deter criminal opportunities and identify potential security risks.
  • Take appropriate action to prevent or suppress criminal activity, violations of hospital rules, and safety hazards.
  • Perform duties requiring possession of a firearm, including armed escorts and transports, bank escorts, and mobile patrols.
  • Assist patients, guests, and staff by providing general information.
  • Control access by checking badges, passes, and identification, and inspecting packages brought into or removed from hospital buildings and grounds.
  • Perform public service duties, including escorting patients, guests, or employees; assisting people locked out of vehicles or rooms; opening or locking doors; and providing battery boosts.
  • Assist with patient restraints and lifting as needed.
  • Investigate complaints and incidents involving parking, safety, security, disorderly or suspicious persons, and related matters.
  • Prepare reports documenting significant events and investigations, crimes, lost or found property, safety hazards, and repair requests.
  • Patrol parking lots and decks, enforce parking regulations, observe hazardous conditions, and direct traffic on hospital premises as required.
  • Monitor security and fire equipment, including alarms, cameras, and control gates.
  • Answer telephones and provide information to the public and hospital staff as needed.
  • Pursue additional education and training in criminal law, first aid, defensive tactics, and other security-related topics.
  • Assist in releasing bodies from the morgue.
  • Respond to Emergency Codes according to Hospital and/or Security Department policies.
  • Demonstrate behaviors supporting DMC values, including quality, community welfare, respect and involvement, teamwork, communication, innovation and education, and effective resource use.
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