Security Officer I - Health First Safety

Health First Careers•Viera West, FL

About The Position

The Security Officer I provides unarmed security services to help ensure the safety and security of associates, patients, and visitors at Health First Integrated Delivery Network facilities. The position deters criminal activity and misconduct, investigates suspicious situations, and patrols designated areas on foot. It involves monitoring for security concerns and safety hazards, responding to alarms and emergencies, warning people about rule violations, and controlling authorized entry and exit. The officer communicates using two-way radios, telephones, and computers; observes departing personnel to protect company property; and assists associates, patients, and visitors courteously and professionally. Duties also include patient escorts and watches, safety escorts, and supporting transport of deceased persons to the in-house morgue. The role requires completing shift logs and reports, following post orders and Health First policies, and reporting on accidents, incidents, and suspicious activity.

Requirements

Be at least 18 years of age.
Have at least one year of verifiable work experience; experience in security, customer service, or a related role is preferred.
Obtain at least one of the following within 30 days of the start date: American Heart Association Heartsaver First Aid CPR AED certification or an American Heart Association Basic Life Support Healthcare Provider Completion Card.
Complete Crisis Prevention Training within the first 90 days.
Have the physical ability to deal with or subdue mental health patients in crisis.
Be willing to perform tasks that may require entering the hospital morgue and rooftop helipad.
Be able to operate radio or telephone equipment and/or console monitors.
Be able to interact cordially and communicate with the public.
Have effective oral and written communication skills.
Have active listening skills and the ability to assess and evaluate situations effectively.
Be able to identify critical issues quickly and accurately.
Demonstrate attention to detail.
Maintain required certifications, licensing, and training to achieve professional competency as appropriate for the position.

Nice To Haves

Class D Security Officer License.

Responsibilities

Deter criminal activity and misconduct, investigate suspicious situations, and conduct foot patrols of designated areas.
Communicate using two-way radios, telephones, and computers.
Monitor for irregular or unusual conditions that may create security concerns or safety hazards.
Sound alarms and call first responders, such as police or fire departments, in emergencies.
Warn violators about rule infractions, including loitering, smoking, or carrying prohibited articles.
Permit authorized people to enter the property and monitor entrances and exits.
Observe departing personnel to protect against theft of company property and ensure authorized removal complies with physical security requirements.
Assist associates, patients, and visitors courteously and professionally; conduct patient escorts and watches, provide safety escorts, and support transport of deceased persons to the in-house morgue.
Complete required shift logs and reports and comply with site post orders and Health First policies and procedures.
Inspect and prepare reports on accidents, incidents, and suspicious activities.