Security Officer Guest Services Desk

Allied Universal

23h • Onsite

About The Position

As a Security Officer Guest Services Desk in Washington, DC, you will serve and safeguard clients in a range of industries. Join Allied Universal as a Front Desk Officer in a professional property setting, where you will welcome visitors, help manage access, monitor activity at the entry point, and support security-related operations with strong communication and customer service. In this highly visible role, you will bring a caring, reliable approach, work with integrity, and collaborate with the team to help create a positive experience for everyone on site.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities from the front desk area.
• Respond to incidents, calls for assistance, and critical situations in a calm, problem-solving manner.
• Monitor access to the location by greeting visitors, verifying credentials, maintaining visitor logs, and communicating with building personnel as needed.
• Answer phones, assist with inquiries, and report unusual activity or security-related concerns according to site procedures.
• Support front desk operations by documenting daily activities, receiving deliveries when applicable, and following post orders and site-specific instructions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees