Security Officer Guest Services Coordinator

Allied Universal • Leawood, KS

1d • Onsite

About The Position

As a Security Officer Guest Services Coordinator in Leawood, KS, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, and support security-related operations through strong communication and professional presence. In this highly visible role, you will help create a positive first impression while using customer service skills, teamwork, and integrity to support daily front desk activity in a caring, reliable, and innovative environment.

Requirements

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, managing front desk activity, and supporting security-related protocols at a commercial office location.
• Monitor lobby access, verify visitor credentials, issue guest passes, and maintain visitor logs in alignment with property policies and front desk expectations.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, including contacting building contacts and/or emergency services when appropriate.
• Answer phones, assist with directions and general inquiries, and report unusual activity, maintenance concerns, and/or security-related issues to the appropriate personnel.
• Support daily operations by observing camera systems, coordinating with property management, and documenting routine activities, incidents, and/or after-hours access requests.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED