Security Officer Guest Services Reception

Allied Universal • Coral Gables, FL

1d • Onsite

About The Position

As a Security Officer Guest Services Reception in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal at a dynamic commercial real estate location where you will serve as the welcoming presence at the front desk. In this stationary role, you will help monitor access, greet visitors, support security-related processes, and deliver outstanding customer service and communication. Guided by a caring culture, teamwork, reliability, and integrity, you will play an important role in creating a professional and positive experience for everyone who enters the property.

Requirements

• Have at least 2 years of security-related experience.
• Be able to speak, read, and write fluent Spanish.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific security-related procedures and front desk protocols at a commercial real estate location.
• Monitor lobby and front desk activity, verify visitor access, issue passes or badges as directed, and document arrivals, departures, and other security-related events.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building management and/or emergency personnel when appropriate.
• Answer phones, greet guests, provide directions, and support access control, package handling, and other administrative or security-related duties as assigned.
• Maintain detailed logs and reports related to visitor management, deliveries, maintenance requests, and/or incidents, following Allied Universal standards and site-specific policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED