Security Officer Reception Concierge

Allied Universal • New York, NY

2d • Onsite

About The Position

As a Security Officer Reception Concierge in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Front Desk professional at a leading financial institution location, where you will welcome visitors, manage access and badges, monitor activity, and respond to security-related needs with professionalism and care. In this highly visible role, you will help to support a smooth, professional environment while delivering great customer service and communication through teamwork, integrity, and a people-first approach.

Requirements

• Possess a valid New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Be comfortable using a computer or tablet, preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access control practices, and security-related protocols at the front desk of a financial institution location.
• Monitor lobby and reception activity, verify identification and visitor credentials, and assist with sign-in processes in support of security-related standards and location policies.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
• Answer questions, provide directions, and support front desk operations while helping to deter unauthorized access and/or suspicious activity through attentive observation.
• Complete logs, incident reports, and other required documentation related to daily activity, visitor management, and security-related events at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED