Security Officer Lobby Reception

Allied UniversalJacksonville, FL
Onsite

About The Position

As a Security Officer Lobby Reception in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Front Desk Officer, where you will welcome visitors, manage access, monitor security-related activity, and support a professional, organized front entrance experience. This role is ideal for someone who enjoys customer interaction, clear communication, and teamwork while bringing a reliable, agile, and integrity-driven approach to every shift.

Requirements

  • At least 1 year of security-related experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service by carrying out site-specific procedures, front desk protocols, visitor processing, and/or emergency response activities appropriate to the location.
  • Monitor access to the lobby and reception area by greeting employees, contractors, and visitors, confirming credentials, issuing visitor badges, and reporting unusual activity to site contacts.
  • Answer phones, assist with directions, manage sign-in logs, and support security-related documentation and communication for daily front desk operations.
  • Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and help coordinate notifications to supervisors, site representatives, and/or first responders when needed.
  • Support a professional front desk presence within a manufacturing and industrial location by observing entry activity, helping to deter unauthorized access, and following Allied Universal and site-specific policies.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Enjoy discounts on top brands and services through our Perks Program.
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