Security Officer - Front Desk Reception

Allied Universal • Downers Grove, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Front Desk Reception in Downers Grove, IL, you will serve and safeguard clients in a range of industries. Join Allied Universal as a Front Desk Officer in a professional location, where you will welcome visitors, manage access, monitor activity from a stationary post, and support daily operations with strong communication and customer service. This role offers the chance to make a positive first impression while helping with security-related responsibilities in a team-focused, people-first environment built on integrity, reliability, and innovation.

Requirements

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities from the front desk area.
• Monitor access to the location by greeting visitors, verifying credentials, maintaining visitor logs, and communicating with site contacts regarding arrivals and/or deliveries.
• Respond to incidents, inquiries, and critical situations in a calm, problem-solving manner, and report observations and activity according to site protocols.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED