Security Officer Front Desk Associate

Allied Universal • Jacksonville, FL

8d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Associate in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. At a busy financial institution front desk, you will greet visitors, manage access and badges, monitor activity, and support security-related operations through strong communication and customer service. As part of Allied Universal, you will bring a caring, reliable presence, work with integrity and teamwork, and help create a welcoming, professional experience for employees, members, and guests.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service at the front desk by greeting members, visitors, and/or staff, managing access procedures, and following site-specific policies for a financial institution location.
• Monitor lobby and reception activity, verify identification and/or visitor information as directed, and report unusual or suspicious activity to the appropriate contact.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, supporting emergency response activities when appropriate.
• Answer questions, provide directions, and maintain accurate front desk logs, visitor records, and other security-related documentation as required by the location.
• Support a professional front desk presence that may help to deter unauthorized access, while communicating clearly with members, guests, and/or employees.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED